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Tenerife South Airport Informational Guide to Tenerife South–Reina Sofía Airport (TFS) - Non Official

Tenerife South Airport Facilities


Find information about the restaurants, fast food options and food stores located in Tenerife South Airport terminal. 

See Restaurants and Food at TFS


Check all retails outlets available at Tenerife South Reina Sofía Airport. 

See Shops and Stores at TFS


There’s free Wi-Fi at Tenerife South Airport. To enjoy it, please connect to "AIRPORT FREE WIFI AENA".

Contact: 900 928 053 | serviciowifi@aena.es

Currency exchange

Global Exchange is in charge of currency exchange services at Tenerife South Airport:

Location: Ground Floor (Floor 0), Boarding Area and Arrivals hall.

Contact: 900 855 550 | atencionalcliente@grupoglobalexchange.com

VAT Refund

Global Exchange is in charge of VAT refund at Tenerife South Airport.

Location: Floor 0, Arrivals and Boarding Hall.

To get the receipt with stamp, please get to Guardia Civil station.

Assistance for passengers with reduced mobility

Please request assistance through AENA website although we recommend to request assistance at least 48 hours before departure.

Contact: +34 91 321 10 00

Business Center

Meeting Rooms

AENA Lounge.

Location: Floor 1, Departures.

Contact: +34 922 759 229 | +34 922 759 048

Press Centre

Press Room.

Location: Floor 0, Check-in.

Multifunctional Room

Function Room.

Location: Floor 1, Departures, public zone.

Medical Care

Find medical services at Tenerife South Airport to attend passenger’s health emergencies and first aid requirements.

There are defibrillators along the terminal (9 in total).

Children’s Play Area

Find facilities for children and families at TFS Airport.

Location: Exterior view of the terminal, Floor 1, Departures

Post Office

There is a post office at Tenerife South Airport.

Location: Ground floor, Departures.

Service hours: Monday to Friday, 08:30 am to 02:30 pm.

religious services

There are a couple of chapels at Tenerife South Airport.

Both are located at Floor 1, Departures, public zone.

Lost & found

To retrieve items lost on an aircraft, please contact your airline.

To retrieve items lost at the airport, please send an email to tfs.objetosperdidos@aena.es

Once confirmed, please get to Lost & Found office.

Location: Floor 0. Departures hall.

Service hours: 04:00 am to 00:00 am.

Contact: +34 922 759 785


There are no lockers available at Tenerife South Airport. 


Passengers can smoke at Tenerife South Airport’s Lounge. 

other Services

- Pharmacy
- Lost baggage
- Tour operators
- Duty Free
- Cafes and Restaurants
- Shops 


Sala Montaña Roja: Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. It is not allowed to smoke.

Purchase your pass to Tenerife South Airport lounges