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Tenerife South Airport Guide to Tenerife South–Reina Sofía Airport (TFS)

Tenerife South Airport Facilities


There’s free Wi-Fi at Tenerife South Airport. To enjoy it, please connect to "AIRPORT FREE WIFI AENA".

Contact: 900 928 053 | serviciowifi@aena.es

Currency exchange

Global Exchange is in charge of currency exchange services at Tenerife South Airport:

Location: Ground Floor (Floor 0), Boarding Area and Arrivals hall.

Contact: 900 855 550 | atencionalcliente@grupoglobalexchange.com


There are a couple of ATMs areas at Tenerife South Airport:

- Banca March: Floor 0, Arrivals

- Euronet: Floor 0, Arrivals and Departures hall

VAT Refund

Global Exchange is in charge of VAT refund at Tenerife South Airport.

Location: Floor 0, Arrivals and Boarding Hall.

To get the receipt with stamp, please get to Guardia Civil station.

Assistance for passengers with reduced mobility

Please request assistance through AENA website although we recommend to request assistance at least 48 hours before departure.

Contact: +34 91 321 10 00

Business Center

Meeting Rooms

AENA Lounge.

Location: Floor 1, Departures.

Contact: +34 922 759 229 | +34 922 759 048

Press Centre

Press Room.

Location: Floor 0, Check-in.

Multifunctional Room

Function Room.

Location: Floor 1, Departures, public zone.

Medical Care

Find medical services at Tenerife South Airport to attend passenger’s health emergencies and first aid requirements.

There are defibrillators along the terminal (9 in total).

Children’s Play Area

Find facilities for children and families at TFS Airport.

Location: Exterior view of the terminal, Floor 1, Departures

Post Office

There is a post office at Tenerife South Airport.

Location: Ground floor, Departures.

Service hours: Monday to Friday, 08:30 am to 02:30 pm.

religious services

There are a couple of chapels at Tenerife South Airport.

Both are located at Floor 1, Departures, public zone.

Lost & found

To retrieve items lost on an aircraft, please contact your airline.

To retrieve items lost at the airport, please send an email to tfs.objetosperdidos@aena.es

Once confirmed, please get to Lost & Found office.

Location: Floor 0. Departures hall.

Service hours: 04:00 am to 00:00 am.

Contact: +34 922 759 785

other Services

- Pharmacy
- Lost baggage
- Tour operators
- Restaurants and bars
- Shops
- Duty Free


Tenerife South Airport has at its passengers disposal the VIP lounge Sala Montaña Roja.

Location: Before the escalators to the gates.

It has the following schedule:

- Monday: From 07:00 am to 10:00 pm
- Tuesday: From 07:00 am to 11:00 pm
- Wednesday: From 07:00 am to 09:00 pm
- Thursday: From 07:00 am to 09:00 pm
- Friday: From 07:00 am to 00:00 am
- Saturday: 07:00 am to 10:30 pm
- Sunday: From 07:00 am to 10:30 pm

Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. It is not allowed to smoke.

Contact: +34 922 759 425 | +34 922 759 094 | tfs.salavip@aena.es

Economic class passengers can access to the lounge by paying a fee:

- Adults (11 years old and over): € 30.86
- Children from 6-10 years: € 14.19
- Children from 0-5 years: Free access

Purchase your pass to Tenerife South Airport lounges